Qi3 is committed to protecting the privacy of our site visitors and customers. This means we will not disclose information about our customers to third parties except where it is part of providing a service to you. We never sell your data to third parties.
We may update this policy from time to time to take account of any new business activity or to reflect any changes in law or best practice in relation to data protection. We will notify you if we do so. This policy was last updated on 23 May2018.
Why do we collect your data?
We collect, use and store your data so that we can offer you the services you expect from us. We collect your data for three main reasons:
- To provide you with the highest possible level of service
- To respond to your comments or specific requests
- To inform you of Qi3 news, events and services likely to be of interest to you
Qi3 will endeavour to ensure the information we hold is accurate and up to date. If you have questions or comments about the data we hold on you, or wish to see the data we hold on you, please email the Qi3 at firstname.lastname@example.org.
How do we collect your data?
We collect, manage and update your information, for example; your name, email address, company name, job title; most of which can be found in the public domain from LinkedIn, websites or freely accessible attendee lists from other related events. When you work with us, visit our website, sign up to our mailing list, communicate with us, you may choose to give us certain information. We may also have your information stored if you attended one of our previous events.
What categories of data do we collect?
We may collect the following information about you:
- Your (and your company) name, email address, phone number and address including postcode
- Payment methods (note that we do not store your payment information details. These are held by secure payment providers).
- Your IP address and online browsing history on our website
- Your correspondence with us via email, telephone or post
How we use and/or process your personal data
Our web server automatically recognises your domain name when you visit our web site. We also collect the email addresses of people who communicate with us via email and aggregate information on user visits. Information volunteered such as survey information and/or site registrations is also collected. The information we collect is used primarily for internal review and to improve the content of our services and offerings. It is also used to notify users about updates to our services. We do not sell your information with other organisations for commercial purposes.
To make our messages to you more relevant, we may use your information to create a profile of your interests and preference. This means we could use pieces of information you’ve either given us directly or your behaviour to create a profile. This not only gives us an idea of who our customers are, but also helps to make sure that when we get in touch with you, it is done in a way which is relevant and tailored to your preferences.
Please note that we may occasionally commission insight companies or use industry-standard profiling products offered by third parties to help us do this. We shall always ensure that any activity is implemented in a fair and balanced way. It is your right to opt out of your information being used for profiling, and there is information on how to do this below.
If you registered your email with us, we may update you on our latest news via email, post & telephone. We will not sell, or make available, your name, address, email address or any other personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
How to unsubscribe from us
You have the right to opt out of receiving communications from us at any time. In each email we sent to you for marketing purposes, there will be a specific link for you to click on to unsubscribe.
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our website, by remembering your personal details. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. To access your account details or place an order online you will still need to log in.
Storage methods and duration
We may store your information in secured off-site databases through third-party providers. We will not keep your personal data for longer than is necessary for the purposes described in this policy. The information may be retained and used by us for a reasonable period, reflecting our need to meet any legal or regulatory requirements, or to resolve a legal dispute. We may also keep different types of data for different lengths of time (for instances, we may need to keep certain personal data in order to comply with HMRC’s VAT reporting requirements). This means we may retain information after an individual ceases to use our services or after the individual has ceased interacting with us. Except where the law, authorities or regulatory bodies require us to retain it for longer, we retain browsing history for a reasonable period after it was generated.
Protecting your security
We may use information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.
Transfers of your personal data
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.
We can’t guarantee the security of transmission of information via the Internet. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Disclosures of your personal data
We do not disclose information to third parties outside Qi3 except under the following circumstances:
- in the event that we sell or buy any business or assets;
- if we or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Qi3, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check their policies before you submit any personal data. It may be necessary for Qi3 to share your information with third parties such as Qi3 associates, Qi3 network, clients relevant to the matter to which your enquiry relates, mailing houses or companies contracted to run our events. Arrangements are made to ensure such information is adequately protected.
Checking your details
If you wish to verify the information you have submitted to us, you may do so by contacting us via the email address or address given below. Our security procedures mean that we may request proof of identity before we reveal information.
Qi3 is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which we hold about you and your right of access can be exercised in accordance with the Act.
We are always pleased to hear from our customers. If you have any questions or feedback about this policy, or if you would like us to stop processing your information, please do not hesitate to contact us.
You can contact us by emailing us at email@example.com, call 01223 422 406 or write to us at:
St. John’s Innovation Centre
Cowley Road, Cambridge CB4 0WS